Shipping Information
All orders are processed within 2 business days of placement.
Once your order is on its way, you'll receive a shipping confirmation email with your tracking details.
Local Delivery — Singapore
We're pleased to offer complimentary shipping on all Singapore orders. Your parcel will be delivered within 2–3 business days via Ninja Van.
International Delivery
All international orders are shipped via DHL Express, delivered in 3–5 business days.
Shipping rates are calculated at checkout.
Please note that applicable duties, taxes, and customs fees may apply.
Duties & Taxes
Please note that customs duties, import taxes, or local handling fees may apply upon delivery.
These charges are determined by your local customs authority, are not included in our pricing, and are the responsibility of the recipient — except for orders shipped to the UK, Europe, and Canada, where all applicable duties and taxes are collected at checkout.
Returns
We accept returns within 14 days of receiving your order. To be eligible, items must be returned in their original condition — unworn and undamaged.
Please note that return shipping costs and any applicable taxes are the responsibility of the customer. All returns must be sent via tracked mail.
Exchanges
Exchanges are not automated at this time. Please kindly email us at team@aallss.com.
For time-sensitive requests, please reach out to us at team@aallss.com. We’ll do our best to assist.