We're pleased to offer complimentary shipping on all Singapore orders. Your parcel will be delivered within 2–3 business days via Ninja Van.

All international orders are shipped via DHL Express, delivered in 3–5 business days.

Shipping rates are calculated at checkout.

Please note that applicable duties, taxes, and customs fees may apply.

Please note that customs duties, import taxes, or local handling fees may apply upon delivery.

These charges are determined by your local customs authority, are not included in our pricing, and are the responsibility of the recipient — except for orders shipped to the UK, Europe, and Canada, where all applicable duties and taxes are collected at checkout.

We only accept returns for items that arrive defective or damaged.

If you receive a defective or damaged item, please contact us within 10 working days of receiving your order. To be eligible for a return or replacement, the item must be unused and returned in its original condition.

All returns must be sent using a tracked shipping service.

Exchanges are not automated at this time. Please kindly email us at team@aallss.com.